Gronau, Norbert | Thim, Christof | Ullrich, André | Vladova, Gergana | Weber, Edzard

A Proposal to Model Knowledge in Knowledge-Intensive Business Processes

Abstract

This paper addresses the topic of modeling tacit knowledge across business processes. Some approaches exist to cover that issue but none is really satisfying. Therefore a new approach is proposed, which is based on more than ten years of experience with the Knowledge Modeling and Description Language (KMDL). The new approach suggests to differentiate knowledge in professional insight, experience and context and to describe the degree of ability to articulate and generality.