Haase, Jennifer | Schüffler, Arnulf

Studying cue-dependend and intentional forgetting in organizations: a methodological approach.

Abstract

The establishment of new working rou- tines as an adaptation to changing working conditions requires not just the learning of the new content but also the forgetting of the old knowledge. To further understand exactly how old working routines are put be- hind, four experiments within a realistic working environment are designed. All exper- iments are based on group work of three par- ticipants, thus individual learning and forget- ting can be measured, as well as the group performance all together. The experimental design and the implementation of measuring forgetting is explained in detail.